A verification code email will be sent to the email used.Tap the box for I agree to the Terms and Conditions, then tap the Sign Up button.

Enter a first name in the First Name field and enter a last name in the Last Name field.Enter a new email address into the Email ID field for the SURFboard account.NOTE: If the mAX router was setup previously, enter the email address that was used to onboard the mAX router into the Email address field, then tap the Sign In button. If this is a first-time setup tap the Sign Up button.Tap the box for the model of the SURFboard cable modem to be installed, then tap the Next button.Tap the SURFboard Modem ISP cable connected without Wi-Fi box, then tap the Next button.These permission are mandatory to perform first-time setup installation of the mAX router. Tap the Allow button on the access device's location services and access p hotos, media, and files on your device message prompts. For more information on the location services or change the Location Service in the mobile device settings, refer to article # 18476 - mAX Router: Location Services.įor iOS: Tap the Allow While Using the app button and then tap the Continue button.Īllow Once - Location services is enabled during this instance and will be asked again when the app is hard closed and reopened.Īllow While Using the app - Location services is enabled only when the app is in use.įor Android: Tap the Continue button. The steps and screens in iOS may vary from Android OS. It is required to enable Location Services in the SURFboard Central app to perform first-time setup installation.The mAX notifications pop-up will appear. Tap the SURFboard icon then tap the Get Started button.Access the App Store or Google Play Store to search for SURFboard Central and download the app.Wi-Fi enabled on iPhone or Android device (mobile or tablet) with Internet access.SURFboard Cable modem with active Cable Internet Service (For new modems, the serial number and MAC address is required to active online or with the service provider).The SURFboard Central app is available on both App Store and Google Play store at no charge. This document describes how to setup the SURFboard Central app with a cable modem. The app has easy access to the user guide, specifications, and FAQs to help with any troubleshooting and optimizations. Product registration is automated for warranty coverage in the SURFboard Central App. The SURFboard Central app guides the cable modem installation from unboxing the device to getting online with the Internet service provider.

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